Frequently Ask Questions
Got Questions? We’ve Got Answers.
At SHOKENNY SOLUTIONS LIMITED, we provide reliable energy, smart security, efficient business tools, and creative branding — all under one roof. This FAQ section addresses the most common questions about our services, from solar power and surveillance systems to CRM software and graphic design. Let’s help you find the right solution, fast.
Solar Installation – Powering Your Life with the Sun
Why should I switch to solar?
Solar saves money on electricity, protects you from rising utility costs, and provides clean, reliable power for years to come.
Can solar power my entire house or office?
Yes! We design systems to meet full or partial energy needs based on your usage and budget.
How do I know what size solar system I need?
We calculate your energy needs and recommend the perfect system no guesswork, no waste.
What happens when there’s no sunlight?
We offer battery backup and hybrid systems to ensure uninterrupted power day or night.
Is solar expensive?
Solar is more affordable than you think. We work with your budget, and you start saving from day one.
How long does installation take?
Most installations are completed within 2–5 days.
Do you offer maintenance?
Yes, we provide maintenance, monitoring, and after sales support.
CCTV & Security Systems –Your Eyes Everywhere
What type of CCTV systems do you offer?
We provide indoor, outdoor, wired, wireless, and smart CCTV systems for homes, offices, and businesses.
Can I view my cameras remotely?
Yes! All systems include mobile access so you can monitor your property from anywhere.
How secure are the systems? Can they be hacked?
We use encrypted systems and best practices to keep your cameras and
data safe.
What’s the installation time?
Most installations take 1–3 days, depending on complexity.
Can you upgrade my existing system?
Absolutely we handle system upgrades, expansions, and repairs.
Do you offer maintenance and support?
Yes, we provide ongoing servicing and emergency assistance.
Burglar Alarm Systems – Securing Your Property 24/7
What is a burglar alarm system and why do I need it?
It detects unauthorized entry and alerts you instantly, providing peace of mind and safety.
How does the system work?
Sensors on doors and windows trigger alarms and send real-time alerts
to your phone.
Can I monitor the alarm remotely?
Yes, you can arm, disarm, and receive alerts from anywhere via our app.
Will it work during a power outage?
Yes, all systems include battery backup for continuous protection.
Is the system easy to use?
Absolutely we provide user-friendly systems and full training.
Can I integrate it with CCTV or smart home devices?
Yes, our solutions integrate seamlessly with CCTV and home automation.
How long does installation take?
Usually within 1–2 days, depending on complexity.
Do you offer maintenance and support?
Yes, with regular servicing and 24/7 emergency assistance.
CRM Software – Managing Customers, Simplifying Business
What is CRM software and why do I need it?
CRM helps you organize customer data, track sales, and manage communication all in one place.
Can the CRM be tailored to my business?
Yes, we build custom CRM solutions for any industry.
Is the software easy to use?
Absolutely. We provide intuitive design, training, and ongoing support.
Can I access it from anywhere?
Yes, Available on desktop, tablet, and mobile.
Is my customer data safe?
Your data is encrypted, secure, and backed up regularly.
How long does it take to set up?
Most CRM solutions are delivered in 2–4 weeks.
Sales Software – Turning Every Sale into Success
What does your Sales Software do?
It tracks sales, manages inventory, issues invoices, and monitors performance.
Can it be customized for my business?
Yes, we create solutions for retail, service companies, and more.
Is it easy to use without technical knowledge?
Yes, our software is intuitive and includes full training.
Can I manage sales on the go?
Definitely, Works on mobile and desktop.
How long does development take?
Typically, 2–6 weeks to go live.
Will you support me after setup?
Yes, with updates and ongoing technical assistance.
Graphic Design Subscriptions – Creativity on Demand
What is a graphic design subscription?
It’s a flexible monthly service where you get unlimited design requests and revisions for a flat fee.
What kind of designs can I request?
Logos, social media graphics, flyers, banners, business cards, presentations, and more.
Is there a limit to the number of requests I can make?
No. You can submit unlimited requests, and we’ll handle them one at a
time based on your priority.
How fast will I receive my designs?
Most designs are delivered within 24–48 hours, depending on
complexity.
Can I cancel anytime?
Yes. There are no long-term contracts you can cancel or pause your subscription anytime.
Do you offer custom branding packages?
Absolutely, We provide complete brand identity kits, including logos, color palettes, and templates.
Do I own the final designs?
Yes, all designs are 100% yours once delivered.
OUR APPROACH
our company is here to help you
At Shokenny Solutions, our mission is simple: we're here to help you succeed. With a dedicated team of experts and a commitment to excellence, we strive to provide unparalleled support and solutions tailored to your needs. Whether you're facing challenges or seeking opportunities, trust us to be your IT partner every step of the way. Explore our services, connect with our team, and discover how we can help you achieve your goals.
